Privacy & Policies
How website information is handled
Effective 30 July 2026. This policy explains how Oman Global Trading and Investment LLC handles enquiry information and limited technical data associated with the public website.
1. What we collect
When you prepare and send an enquiry, we receive the information you place in the email: your name, organization, email address, enquiry type, message, and any attachment you choose to include. The website and its service providers may also receive standard server, security, consent-preference, analytics, and diagnostic data such as an IP address, browser type, requested page, and time of access.
2. Why we collect it
We use enquiry information to route and respond to the commercial or corporate enquiry you send, and for no unrelated purpose. We use limited technical data to deliver and secure the website, remember your privacy choice, diagnose faults, and understand aggregate website use. We do not sell personal information or use enquiry details for unrelated advertising.
3. Who sees it
Enquiry information is limited to the relevant Oman Global commercial or corporate desk and people who need it to respond. Service-provider categories may include website hosting and security, business email, consent and analytics technology, records management, and legal, accounting, audit, or other professional advisers. Public authorities may receive information where disclosure is required by law.
4. How long we keep it and how it is secured
We keep personal information only as long as needed to answer the enquiry, maintain an appropriate business record, meet legal or regulatory duties, or protect our rights. Retention depends on the enquiry and any relationship that follows. We use reasonable administrative, technical, and organizational safeguards, but no public website or email transmission can be guaranteed completely secure.
5. Your rights and how to contact us
Depending on the law that applies, you may ask to access, correct, delete, restrict, or receive a copy of personal information we hold, object to certain processing, withdraw consent, or complain to a relevant data-protection authority. To make a request, email [email protected]. We may ask for information needed to verify your identity. Oman Global Trading and Investment LLC is registered under CR No. 1170252 in Muscat, Sultanate of Oman.